Privacy Policy

1. Introduction

TrustMePro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our football prediction platform.

2. Information We Collect

Information you provide:

• Email address (for account creation and communication)
• Username (displayed publicly on leaderboards)
• Supported team preference
• Password (stored securely using encryption)
• Payment information (processed securely by Stripe)

Information collected automatically:

• Device information and browser type
• IP address
• Usage data (predictions made, pages visited)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your predictions and calculate scores
• Display leaderboards and public profiles
• Process payments for Pro memberships
• Send important updates about the Service
• Respond to customer support requests
• Detect and prevent fraud or abuse
• Improve and optimize the Service

4. Information Sharing

We do NOT sell your personal information. We may share information with:

• Service providers: Companies that help us operate (hosting, payment processing)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger or acquisition

5. Public Information

The following information is publicly visible to other users:

• Username
• Avatar
• Supported team
• Pro Points and rank
• Prediction statistics (accuracy, streaks)
• Badges earned

Your email address is NEVER publicly displayed.

6. Data Security

We implement appropriate security measures to protect your information:

• Passwords are encrypted using industry-standard hashing
• All data transmission uses HTTPS encryption
• Payment processing is handled by PCI-compliant providers
• Regular security audits and updates

7. Cookies

We use cookies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns

You can control cookies through your browser settings, but some features may not work properly without them.

8. Your Rights (GDPR)

If you are in the European Union, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Object: Object to certain processing activities

To exercise these rights, contact us at privacy@trustmepro.xyz

9. Data Retention

We retain your information for as long as your account is active. After account deletion, we may retain certain data for up to 30 days for backup purposes, and anonymized analytics data may be retained indefinitely.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect information from children under 13.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service.

13. Contact Us

For privacy-related questions or to exercise your rights:

• 📧 Email: privacy@trustmepro.xyz
• 📍 Data Controller: TrustMePro